How manufacturers can make content marketing picture perfect

Rob Felber’s article in the Crain’s Cleveland Business Akron Edition

Photos are a critical element in content marketing for manufacturers. Whether your story is strictly online, being used for a media article or your own collateral, a picture does tell a thousand words.

But what if the words are wrong? The following are key factors to consider when staging, using or choosing just the right photo.

The first and often most important factor in photo use is resolution. Most print publications require at least a minimum of 300 dpi. Not sure how to get the highest resolution on your digital camera? Simply set your camera to capture the highest resolution, or put it on a “raw” setting. This will ensure you have the depth, pixels and, ultimately, the resolution publications require. Just because it looks good on a website or on Facebook does not mean the photo file is large enough to be used in print or even with your trade show booth display

buckeye man drilling

Client Buckeye Fasteners’ photo showcases process of making their parts.

When taking a photo, it is important to feature what you want to show, but also what you do not want to show. Often, we might see great photos of workers getting the job done. What is often overlooked is safety.

Are the workers on a roof tied off properly and wearing Occupational Safety and Health Administration and industry-standard safety equipment? Your photo runs the risk of being rejected if your facility and workers are not up to industry standards. Even worse, if the photo gets published and others notice your workers, with logo-emblazoned helmets, prominently displaying an obvious safety violation, you could greatly tarnish your brand and reputation.

During the photo-selection process, ask yourself, “Are we giving too much away?” Look carefully at not only the subject of your photo, but the background. Here are some key points to consider:

  • Is there proprietary equipment in the background?
  • Are secret processes able to be seen in photo?
  • Is the environment messy?
  • Are there people in the scene who are distracting?
  • Are customers featured, and do you have their permission? Be cautious about tipping off your competition.

    boots

    Buckeye Fasteners photo showcases American-made values and unique boot hanging ceremony for retiring employee-owners.

When pre-planning your photo shoot (please tell us you just didn’t charge your iPhone and wing it), make sure to review your company’s branding and messaging guidelines. Try to capture photos that support your brand.

Are you proud to be union and American-made? Look for opportunities to take photos that support that image. Do you profess to have associates who roll up their sleeves and get the job done? Choose a scene and personnel that show just that.

With these tips in mind, you’re ready to capture and use the perfect photo.

Read the full article here.


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Business Owner Interruption and Staying Out of the Quicksand

One of my favorite movies is The Replacements with Keanu Reeves. The story line is about a bunch of football players brought in by the owners to fill in for the striking spoiled professional players. There’s a scene where coach (Gene Hackman) is trying to talk about player fears. After a digression about spiders and bees, Shane Falco (Keanu Reeves), the team’s quarterback mentions his fear of quicksand. The whole team turns to listen to their leader. What he is referring to is that while you are playing football and think all is well, one mistake can have a spiraling effect where it becomes another mishap after another. Before you know it you are up to your neck in quicksand.

As a business owner, you are depended upon by many people. Clients and employees, as well as vendors, your family and maybe even your community. In a small or medium sized business, there may not be many layers in your organization. You might be the rain maker, accountant, deliverer of services and even the janitor. You have shed the shackles of large corporate life, with the layers of support staff for the thrill of building something of your own. One day (or for me an evening) your find yourself in quicksand.

rob leg

Rob home after first ER visit with newly bandaged leg.

My quicksand adventure and what I am calling business owner interruption came 20 minutes into my men’s league evening soccer game. It wasn’t a heroic play, or even a foul by me or the attacker. I simply made a stick tackle and caught turf and my opponent’s foot. A quick turn and I hear the unmistakable sound of celery being snapped. That was it. Broken and torn up ankle with fractures in my leg in two places. As I lay on the field, with my left foot headed south, I realized that I was immediately dependent. Dependent on my teammates, the paramedics (as a certified paramedic myself, I assisted with own splinting and refused an IV and pain meds) and my family and neighbor to retrieve my car. Once in the ER, I saw no less than 12 people in and out of my room. That’s when I knew it was bad.  I now lay on the ER bed helpless, accept for my smartphone. Who needed to know?  Company staff, my business partner at one of my companies, my fire department chief to cancel my shifts, my colleagues and administration at the school board, my assistant coaches in softball and the list goes on. QUICKSAND! The impact of what I had done started to fill the room with sand, buckets of the stuff.

Fortunately through the injury, two reductions in the ER and ultimately surgery, I remained pain free. What transpired next is pure business interruption. Most of my ability to prospect in person for new business, attending networking events and volunteer committees went out the window. My “fear” of keeping business flowing and the ability to pay bills was more coarse sand in the back of my throat. For nearly three weeks I was dependent on people to drive me. I had to plan each move, from handing out diplomas at high school graduation as school board president, with the administration’s fear I might trip students with my cast, to simply getting downstairs, out the door and into my office. The lessons learned were many.

First, I had to understand people truly wanted to help. Harder, for a type-A CEO is to actually ask for help. Learn to ask. Whether it is being picked up for work, carrying your computer or simply getting you food. Crutches were my equalizer as I could not carry anything not already on my back. One of my clients and a wise man told me that people want to help. It’s our privilege to allow them to help us. Let people help you.

Second, be ready for the down days. You thrive by being involved, being everyone’s go-to person. When that is gone, as I found out, you can easily get depressed. For me, the endorphins from running or being active were gone. I truly believe that chemical need impacts your mood. Add in feeling like you are letting everyone down and not being with any of the teams you love make it even darker. I saw the same thing with a child we had to remove from contact sports due to concussions, but did not understand how feeling left out really impacts the psyche. Get up and take back control of something, anything. Whether getting dressed without help or finding a way to go to an offsite meeting, it will boost your spirits.

Third, can I prepare for this better? Having computer and server access helps. What files and procedures can be in the cloud? Who can you train to maintain critical operations? While I was the only one to pay bills, I was able to let my assistant take a greater role in client communications. Make sure you know how to allow access via passwords, where important files are located both physically and on computers. Role play today what you would do it you could not get to the office for a week or more.

Lastly, know that clients will understand. You’ve spent years building trust and proving your dependability. They will understand that meetings might be delayed and accommodations for alternative communications might be needed. Do not be afraid to tell them your condition. You’ll be pleasantly surprised by their support. While I still have a long road of physical therapy ahead, I now have a better handle on some of the critical tasks in my organization.

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Don’t Waste Time Building Consensus

rebecca morganToday’s blog is written by Rebecca Morgan, President and CEO of Fulcrum ConsultingWorks LLC.

As the authoritarian “command and control” organizational structure has fallen out of favor, some believe that consensus is the replacement leadership model.

It is not.

In fact, finding consensus is best limited to innocuous situations. Working to build consensus can be helpful after a significant decision is made, but not before.

Do we really want to vote on strategy? On which bank to use? On pricing? On which markets to penetrate next?

Asking for input is one thing; waiting for consensus to build is just wasting time.

Come to think of it, what sense does it make to elect leaders? Can you think of an exemplar profitable business that schedules campaigns and debates, followed by an election for CEO?

Totalitarian governments have leaders. Unfortunately, their followers are often without free will. Legitimate leaders have followers that do so voluntarily. They may not always agree, but they are not being held against their will.

With common vision, mission and core values, supported by mutual respect regardless of position, leaders and followers can accomplish amazing things together. Leaders that listen, and that respect decisions made by followers. Followers that listen, and respect decisions made by leaders.

Sharing logic is valuable to learning. But voting? Getting everyone to agree before taking action?

Leadership is not a popularity contest. It is based on the confidence and support of followers. Spend your time building that, not consensus.

About The Author

Rebecca A. Morgan, President of Fulcrum ConsultingWorks Inc., is a manufacturing strategy consultant skilled at clarifying complex ideas, finding creative solutions to problems, and developing and leveraging operational strengths. She works with manufacturers to better position their operations to deliver their espoused competitive advantage repeatedly, reliably, and profitably.

Her ability to work as effectively with off-shift workers as with owners and C-level executives and her 30+ years professional experience combine to support both strategic vision and daily execution.

5 Tips for Manufacturers to Network Like a Pro

rob felber dave joyce

Rob Felber with Congressman Dave Joyce.

Networking is necessary for growing your personal and professional brand. Networking is a technique and competency that needs to be honed and crafted in order to be effective. Although it seems “easy” to many, the most successful business people have strategy behind their networking process. Recently my boss (Rob Felber) did a presentation on “Networking for Manufacturers”, which provided attendees with helpful tips as well as tools he has developed over more than two decades of networking. Below are 5 key takeaways from the seminar for you to use at your next networking event.

  1. Get There Early

When attending an event, it is best to arrive early and get to know the speaker before the event and build that relationship. By interacting with the presenter beforehand, you are creating a dynamic where you could be highlighted during the presentation. Also, talking with the speaker prior to the presentation gives you an advantage when it comes time for the Q&A portion of the talk. Being the first person to ask a question puts you and your company in the spotlight with your peers and colleagues.

  1. The Importance of the 10-to-30 Second Commercial

Crafting your 10-to-30 second commercial for networking events is essential in creating great first impressions. Practice it so that it becomes second nature.. Don’t bombard people with information. Keep it simple and to-the-point.  Start it off with a pain statement and leave it open-ended so that your prospect will be intrigued and want to know more.

  1. Get in with Key Influencers

When joining a networking group, it is important to get involved early. Volunteer on committees, or get in front of the board of the group. Getting to know key influencers in the group brings a level of ease to networking. Also, the more individuals you become close with, the more opportunities you will have for members to introduce you to prospects.

  1. Divide and Conquer

When attending a networking event with colleagues or peers, it is important to ‘divide and conquer’. Sitting with colleagues or friends is limiting and closes you off from making new connections. Unless you surround yourself with new people, you are not going to build relationships. Also, make sure and review the attending list prior to the event, looking up prospects on LinkedIn and trying to target and sit next to those individuals at the event. When researching your prospects prior to an event, see if any of your connects are able to make a personal introduction.

5. Don’t Underestimate the Power of Social Media

Social media is a great tool to enhance your personal and professional brand. When you’re at seminars and events, tweeting or posting about it on your other social media platforms gives you the opportunity to grow your social media presence and following. Using social media to talk about what you’ve learned also opens the door for further conversations with speakers and attendees.





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How Manufacturers Can Avoid Pitfalls When Using Photos

Sometimes the Picture Has 1,000 Words You Do Not Want

Photos are a critical element in content marketing. Whether your story is strictly online, being used for a media article or your own collateral, a picture does tell a thousand words. But, what if the words are wrong?

real brendan

High resolution photo of client Buckeye Fasteners that will be utilized on their new website and on social media.

The following are key factors to consider when staging, using or choosing just the right photo.

  • The first and often most important factor in photo use is resolution. Most print publications require at least a minimum 300 dpi. Not sure how to get the highest resolution on your digital camera? Simply set your digital camera to capture the highest resolution, or put it on a “raw” setting. This will ensure you have the depth, pixels and ultimately the resolution publications require. Just because it looks good on a website or on Facebook, does not mean it is large enough to be used in print or even with your very large trade show booth display
  • When taking a photo, it is important to not only feature what you want to show, but also what you do not want to show. Often we might see great photos of workers getting the job done. What is often overlooked is safety. Are the workers on a roof tied off properly and wearing OSHA and industry standard safety equipment? Your photo runs the risk of being rejected if your facility and workers are not up to industry standards. Even worse, if the photo gets published and others notice your workers, with logo-emblazoned helmets, prominently displaying an obvious safety violation, you could greatly tarnish your brand and reputation.
  • During the photo selection process, ask yourself “Are we giving too much away?” Look carefully at not only the subject of your photo, but the background. Here are some key points to consider:
  1. Is there proprietary equipment in the background?
  2. Are secret processes able to be seen in photo?
  3. Is the environment messy?
  4. Are there people in the scene that are distracting?
  5. Are customers featured and do you have their permission? Be cautious about tipping off your competition.
boots buckeye fasteners

Buckeye Fasteners photo highlights their unique retiree boot hanging ceremony and American-made values with flag in the background.

  • When pre-planning your photo shoot (please tell us you just didn’t charge your iPhone and wing it), make sure to review your company’s branding and messaging guidelines. Endeavor to capture photos that support your brand. Are you proud to be union and American made? Look for opportunities to take photos that support that image. Do you profess to have associates that roll up their sleeves and get the job done? Choose a scene and personnel that shows just that.

With these tips in mind, you’re ready to capture and utilize the perfect photo. Now, the big decision is can you take the photos yourself or should you invest in a professional? This topic will be addressed in a future post.

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How to Work the Room and Use Technology to Build Relationships

Cleveland Chapter of The Financial Executives Networking Group. Event is free and open to senior financial executives and those in transition.

Monday, February 22nd, 5:45 to 7:30 pm. 28601 Chagrin Blvd, Woodmere, OH 44122 (entrance by Stone Oven). 2nd Floor Conference room. Free,no registration required. For more information contact Lamar Ratcliffe (216) 752-7137 or lamarratcliffe@msn.com

networking

You always hear about networking, but do you actually engage in the activity? Do you really know the best way to make an impact at a live event? Rob Felber, president of Felber PR & Marketing and principal with NEXT For Nonprofits, LLC. will provide helpful tips and tricks, as well as tools he has developed over more than two decades of networking. Rob will also present cutting-edge concepts that allow you to extend both your personal and company brand beyond the live event. He will demonstrate how to use technology that allows you to be doing anything else (like sleeping or pitching a new client), while further enhancing your network. Attendees at this event can expect to leave with knowledge that can be applied immediately, whether they are searching for their next career or expanding their reach in their current position. Who should NOT attend this event? Anyone with enough contacts, friends, job offers, business and resources to last a lifetime.

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It’s Time to Start Planning Manufacturing Day 2016 Events

mfg day 2015 chart

This chart was obtained from the NIST US Dept. of Commerce

Manufacturing Day falls on October 7th, 2016. While it may seem light-years away, it’ll be here before you know it. Manufacturing Day provides manufacturers with the ability to connect with colleagues around the country,  create buzz for their company, and provide an inside view into some of the region’s best careers. In 2015, Ohio was ranked the top state for Manufacturing Day events in 2015 (see chart). Now is the time to plan or your competition will outshine you during this great opportunity to showcase your products and services!

Founded in 2012, Manufacturing Day is an annual national event that “has been designed to expand knowledge about, and improve public perceptions of manufacturing careers and manufacturing’s value to the U.S. economy.” Participants of Manufacturing Day use the hashtag #MfgDay to join the movement and support US manufacturing as a whole, with people and businesses around the country. Popular Manufacturing Day events include plant tours, job fairs, manufacturing community events, expos and celebrations.Don’t forget to register your event on the website.

SSP MFG DAY

Our client SSP on Manufacturing Day 2015

Plant tours

Are you looking to showcase your plant to prospective clients,  students, and the community? Now is the time to start send out invites. Schools will be out of session in four months. School administrators and teachers are now beginning to plan their first few months of the 2016-2017 school year. It is important to start the discussion now so they can coordinate with you and get students at your tour.

Job fairs

Job fairs create a great platform to recruit the next generation of manufacturers. Often job fairs can happen at a manufacturing business. However, if you are looking to get a larger pool of candidates, partnering with other manufacturing employers, or perhaps, a staffing firm is an excellent option.

Manufacturing Day Celebrations

Manufacturing Day events are extremely popular and are held the week of Manufacturing Day or even the entire month of October (deemed Manufacturing Month.) Celebrations can be organized by local or regional manufacturing associations, chambers of commerce, or business development groups. Also banks, accounting firms and other businesses that do a significant portion of their business with manufacturers may want to partner with you for a Manufacturing Day event. These can be simple events such as breakfast, lunch, and dinners, followed by tours, Q & A’s and even the occasional political dignitary appearance.

Manufacturing Day is a great way to showcase your company and what makes you special. Ohio had the top Manufacturing Day events last year. There are many ways your company can stand out during this celebration of manufacturing including plant tours, job fairs, and manufacturing celebration events. For more information on Manufacturing Day visit www.mfgday.com or to discuss event ideas, call or email Felber PR at 330.963.3664 x2 or AllisonMiller@felberpr.com

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Seminar: How to Work the Room and Use Technology to Build Relationships

Wire-Net Manufacturing Success Seminar Features Rob Felber

Event Description:

You always hear about networking, but do you actually engage in the activity? Do you really know the best way to make an impact at a live event? Rob Felber, President of Felber PR & Marketing and principal with NEXT For Nonprofits, LLC. will provide helpful tips and tricks, as well as tools he has developed over more than two decades of networking.

Rob will also present cutting-edge concepts that allow you to extend both your personal and company brand beyond the event. He will demonstrate how to use technology that allows you to be doing anything else (like sleeping or pitching a new client), while further enhancing your network. Attendees at this event can expect to leave with knowledge that can be applied immediately. Who should NOT attend this event? Anyone with enough contacts, friends, business, and resources to last a lifetime.

When: Thursday, March 10, 2016
7:30 to 10:00 AM
Program begins at 8:00 AM

Where: Corporate Plaza I – Lower Level
6450 Rockside Woods Boulevard S
Independence, OH 44131

Register Here: https://www.wire-net.org/forms/eventenrollment/eventenrollment.aspx?ID=2144

About Wire-Net

WIRE-Net is a non-profit economic development organization dedicated to improving the community through nurturing manufacturing and the jobs and prosperity that come with it. WIRE-Net is a problem solver. It works as a consultant, collaborator, referral source and hands-on provider in workforce development, growth and operational improvement initiatives, peer to peer and expert knowledge sharing, supply chain development, governmental assistance programs and urban redevelopment.

About Rob Felber

Rob Felber, President of Felber Public Relations & Marketing established in 1993, is responsible for the development and implementation of measurable advertising and public relations campaigns for manufacturers. The firm’s client experience includes AFV, Buckeye Fasteners, Commercial Asset Preservation, EPCO, Hitachi Medical and SSP. In early 2012 Rob launched his second company, Next for Nonprofits, LLC, a company impacting the economic realities facing today’s nonprofits.

Rob has held numerous leadership positions within marketing associations. Rob has appeared as a guest speaker on many area college campuses. Additionally, Rob served two terms as President of The Twinsburg Chamber of Commerce. In September of 2006 Rob was elected to the board of the Ohio Venture Association where he served as Vice President – Public Relations for six years. Rob was elected to the Board of Governors at The Club at Key Center in February of 2007 and chaired the board in 2011. Rob is also a member of the John Carroll University Entrepreneurs Association, where he has lead their communications committee and currently chairs the program committee.

Rob has also dedicated 15 years on the leadership team for The American Cancer Society’s Relay For Life – Twinsburg/Nordonia and chaired the 2011 and 2012 events. In November 2013 Rob was elected to the Board of Education in Twinsburg, Ohio and served as Vice President in 2015. In 2016, Rob was elected as president of the Board of Education. Little known fact: Rob is the Public Information Officer for the Hillcrest Technical Rescue Team of which he is a member and firefighter/paramedic since 1983.

We Get Manufacturing – Just Not the Way You Get It

we get mfg

You are a manufacturer, which means you are ‘head down’ most days. Your days are jam-packed between responding to customers, managing inventory, solving a technical issue and the list goes on, and on and on. Now’s its 6 pm and your ‘pesky’ PR agency is asking about content. Yes, content!? Your company is having great success, for many customers, all at once. You are knowledgeable about your processes and your market.  Perhaps you even know of or follow the trade publications that report on your industry. Industry trade publications call once in a while to speak with you but you never really had time during your week to gather the data that would be the meat of the article.

You’ve heard it before – Content is King! Whether you are developing your sales literature, creating social media to attract engineers (that seems younger than your oldest daughter), or preparing to tell your story to the media. You need to have content. Content is the fuel by which your business can grow. You will use it on your website and  blog, as well as in your trade show graphics and email newsletters, .

We get your world and can help. Relationships with media need to be fostered, just like relationships with your best customers. Your PR person needs to know the publication’s editorial direction, engage with editors on social media and arrange interviews and tours. Your job? Open the content vault and let the magic happen. And, once you have industry media interest and trust, you may soon find your manufacturing firm, your staff and yourself elevated to “expert” status. Reporters will continue to call you to discuss industry trends. Instead of lamenting on how your competitors are always interviewed, your competitors can now look at your company with the same envy.

So, you’re an engineer, a scientist and entrepreneur – but NOT a writer. No problem, that’s what we do. We Get Manufacturing. We connect people, processes, and ideas together. We turn this raw material into content utilized in multiple marketing and publicity tools. Want to see more? Check out our success stories here or call us at 330.963.3664.

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Launch of Felber PR “Mug Shots”

You’re Getting Mugged

john troyer

John Troyer from Ciuni & Panich loves his Felber PR mug as much as his ‘Great Place to Work’

You are getting mugged, but no one is getting hurt! Do you love your Felber PR mug? We hear all the time that it’s people’s ‘favorite mug’. We’ve created an album on our Facebook page called ‘Mug Shots‘, with photos featuring the one and only Felber PR mug.  Our mug is a trusted companion that keeps coffee nice and hot–from late night work sessions to long days managing the factory floor.

tom jackson leverity insurance group

Tom Jackson with Leverity Insurance Group “insures” he always has a strong cup of coffee to start the day helping businesses protect their investments.

 

We’d like to promote your company through  ‘Mug Shots‘. Just snap a photo with your Felber PR mug. Be as creative as you can, capturing your company’s uniqueness! We can’t wait to see where you are using your mug.

So, what are you waiting for? Take a coffee break and have some fun. You deserve it! Send your photo to allisonmiller@felberpr.com We will be continuously updating the album as photos arrive. 

What, you don’t have a Felber mug? Let us know and we’ll send you one!

Click here to view all of the Mug Shots:  Felber PR Mug Shots Album