Case Study: PMI’s Website Optimization and SEO Transformation
PMI Industries, Inc., an underwater cable solutions company, had a strong focus on delivering excellent services to its customers and recognized the need to elevate their digital presence to stay competitive in the marketplace. Their website was functional but lacked a modern Search Engine Optimization (SEO) strategy and did not reflect the full potential of the brand. Working alongside their marketing and public relations firm, Felber PR & Marketing, PMI embarked on a comprehensive website overhaul, optimizing for SEO, and enhancing its overall marketing and communication strategy. The transformation has resulted in dramatic improvements in website visibility, customer engagement, and inbound leads. Read the full case study below!
Initial Challenges
Before working with the Felber team, PMI’s website was very basic and lacked a structured SEO strategy. Additionally, the website had undergone many revisions, ultimately resulting in a patchwork of pages and links that were hindering optimization. PMI had a solid understanding of SEO and the importance of keywords, but they had not yet focused on defining their brand identity and how they wanted to be represented through specific keywords and phrases. The company was aware of the need to improve their digital footprint, but hadn’t fully explored how a comprehensive SEO approach could help them achieve their goals.
The SEO Process
The Felber team stepped in and took a methodical and research-driven approach to optimize PMI’s website for SEO. The first step involved understanding PMI’s business objectives, target audience, and key differentiators. From there, the team focused on the following:
- Keyword & Competitor Research: The Felber team helped PMI identify the right keywords and phrases that aligned with their business and would resonate with their target audience. This required deep research into industry trends, competitor analysis, and a better understanding of the company’s services. This process also helped the company rediscover their brand focus and create a clear picture of their ideal customer profile (ICP).
- Homepage Optimization & Design: The homepage of PMI was redesigned to prominently feature key aspects such as products, markets, capabilities, and contact information. Keyword-rich header tags (H1, H2, H3) were added to enhance SEO, and the meta description was optimized to effectively summarize the content while incorporating relevant keywords. Without clear header tags, websites are virtually invisible to search engines.
- Image & Navigation Improvements: To improve both performance and user experience, the Felber team optimized images by adding alt text, renaming files, and compressing their sizes for faster load times. Additionally, site navigation was enhanced to make it more intuitive and user-friendly, while clear calls-to-action (CTAs) were incorporated throughout the site to drive higher conversions. Call to actions are critical in the successful development of conversion paths, the clear and concise process of capturing prospect information on a website.
- Mobile & User Experience Optimization: To ensure a seamless experience across all devices, the Felber team focused on mobile optimization, making sure that PMI’s website was fully mobile-friendly. This included adapting the site’s layout and design for smaller screens, ensuring that all content is easily accessible and visually appealing on smartphones and tablets. Emphasis was placed on user experience (UX), ensuring that navigation, readability, and functionality were consistent across devices.
- Google Business Profile: The Felber team set up and optimized PMI’s Google Business Profile by ensuring all location details were accurate and up-to-date, adding high-quality images, and enhancing the profile with customer reviews and a comprehensive Q&A section. These improvements help increase local visibility, making it easier for potential customers to find PMI online and learn more about the business directly from search results. The Google Business Profile is often the first impression a visitor sees during a search.
- Ongoing Content Strategy: Content quality was also an item of focus. The Felber team emphasized creating keyword-rich content with inbound and outbound links that not only will perform well in search rankings, but also drive traffic and reflect the company’s value proposition. Optimizing for SEO is just the first step in an ongoing and consistent process of content development and inbound marketing.
Results and Impact
Since the completion of the SEO work, PMI has seen a noticeable increase in inbound activity. In addition, the Felber team also implemented the use of Google Ads to further PMI’s return on conversions. Key results include:
- Increased Inbound Leads: The company has seen more inquiries coming through from both the “Ask an Expert” and “Contact Us” forms on the website. Additionally, the number of calls and emails from new and existing customers has significantly increased.
- Unsolicited Feedback: Several current and prospective customers have mentioned, unsolicited, that they “found PMI via Google search”—something they had not experienced before the website optimization.
- Improved Website Visibility: The visibility of PMI’s website on search engines has improved, leading to higher levels of organic traffic and an enhanced online presence.
Customer Satisfaction
PMI was extremely pleased with the work that the Felber team did. Bob Centa, President & CEO of PMI exclaims, “I’m very pleased with the results; not only as it relates to the website and SEO, but the overall efforts in Marketing & Communication.” The website overhaul and SEO optimization helped them see immediate value, and the process itself was smooth and comprehensive. The results were even more significant than PMI initially anticipated. “I knew we needed to improve PMI’s ‘presence’, but I didn’t realize how comprehensive the process would be and the kind of results we would see. I couldn’t be more pleased,” said Centa.
Recommendation
PMI would wholeheartedly recommend the Felber team to other businesses looking to improve their website’s SEO and overall marketing efforts. The depth of the SEO process and the far-reaching results were a surprise to PMI. While they had expected improvement in their online presence, they had not anticipated the breadth of the work involved. The Felber team’s expertise and thoroughness led to results that exceeded PMI’s expectations. According to PMI, their knowledge, process, and dedication to results can have a positive impact on any company looking to increase awareness and visibility online.
The Road Ahead: Future Goals
While the SEO work has brought immediate results, PMI views their digital transformation as an ongoing journey. They have been continuously working on improving all aspects of their business, including website content, customer engagement strategies, and service offerings. Moving forward, PMI plans to:
- Increase Sales to Current Customers: Leveraging the enhanced website to sell more to existing customers through improved communication and targeted marketing efforts.
- Attract New Customers: With their improved SEO and online presence, PMI aims to capture new customers, especially in new geographical areas.
- Expand Offerings: They are focused on developing new products and services that align with market demand.
- Grow Through Acquisition: PMI also has plans to expand horizontally and vertically through strategic acquisitions, which will be supported by the visibility generated through their optimized digital presence.
Conclusion
PMI’s partnership with the Felber team marked the beginning of a major transformation in the company’s online visibility and marketing efforts. The comprehensive SEO overhaul led to increased inbound leads, greater brand awareness, and higher customer engagement. The process also provided valuable insights into the company’s digital presence, which PMI plans to continue building on as part of their long-term growth strategy.
For businesses looking to improve their website’s SEO and overall online marketing, the Felber team’s strategic, data-driven approach can help deliver measurable results and set the foundation for future growth. Ready to take the next step? Contact the Felber team today to get started!