>Humanize Your Brand – Chico’s Found a Match

>When we develop brands from scratch, we often develop a personality to the brand – what does it look like, where does it shop, what books does this brand read, etc. It’s common to address every aspect of what a brand would be if it was human. Does your brand have kids in high school or is it a 20-something young professional livin up the social side of things?

Chico’s, the national women’s clothing chain, hit the jackpot last week. They found someone who represents their brand perfectly. She is a baby boomer who wants to wear color and look chic. She’s 57 years old and is a Maryland middle school principal. She’s been the most visible parent in the Olympic coverage. Any guesses yet? Debbie Phelps, Michael’s mother, has been shown wearing Chico’s clothes for every race and every television appearance. They even have a “Debbie Phelps Collection” section on their website.

Does your brand have a personality or is it dead? What does your brand look like if it was a celebrity? Leave us your comments.

~Michelle Hirsh, Felber & Felber Marketing